Terms & Conditions

Welcome to Kneeldress! These Terms and Conditions detail the usage rules and regulations for our website and services. Upon accessing or using our site, you agree to follow these terms. Please take your time to read them cautiously.

1. General information

Kneeldress is an online renting platform based in Hong Kong providing users with many varieties of dress in occasion dressing without holding these clothes long term. Our website serves a very easy way in viewing and renting fashion accessories such as dresses and jewelry.

2. Utilization of website

By accessing our website, you represent and warrant that you are at least 18 years of age or have given us your parental consent. You agree to use this website solely for personal, non-commercial purposes. You are responsible for maintaining the confidentiality of your account information and for any activities that occur under your account.

3. Rental process

To rent a dress, browse our collection, select your desired item, and specify the rental period. After providing your payment and shipping information, your order will be processed. Dresses are delivered to the address provided, and upon completion of your rental, you must return the dress as per the instructions. We require that all returns be made on time to avoid late fees.

4. Rental fees and payment

The rental fee for each dress is listed on the product page. This fee covers the rental period, delivery, and cleaning costs. Any additional charges, such as late fees or damage fees, will be communicated to you in advance. Payments are processed in a protected manner through our website using accepted payment methods.

5. Returns and damages

You must return the dress on or before the due date set in your rental agreement. Any damage or excessive wear beyond normal usage will cost you extra. In case you fail to return the item on the date set, there may be a late fee imposed. Check the item upon receipt and inform the seller of any defects.

6. Privacy and data protection

We respect your privacy and will observe the Personal Data (Privacy) Ordinance of Hong Kong. Any information that you give to us is used solely for processing your order and to enable us to provide you with a better, more personal experience. You can find more details on how we manage your personal data by reading our Privacy Policy.

7. Limitation of liability

While we do our ultimate to offer quality products and services, Kneeldress shall not be liable for any loss, injury, or damage that arises from your use of our website or rental products. We are also not liable for any delays or interruptions caused by circumstances beyond our control, including but not limited to weather conditions or third-party delivery services.

8. Changes to terms

Kneeldress reserves all right to amend or alter these Terms and Conditions from time to time. Any such amendment or alteration to the Terms and Conditions shall be published on our website with a date it will take effect from. Do refer to this page from time to time for updates.

9. Contact us

If you have questions or need help with anything regarding the Terms and Conditions of using our service, or have a concern about your order, we are available to contact via [email protected].

By accessing and using this website, you agree to these Terms and Conditions. Thank you for choosing Kneeldress.